Unit 8 On the Move Lesson 4 Check into and out of the hotel
Listen Work in pairs. Listen to Mom on the phone and complete the
reservation information.
Name: Finney
Arrival date: March 15
No. of nights: 3
No. of rooms and type: 1 double, 1 single
Hello? Yes, I’d like to make a reservation, please. For March 15…for three nights…yes, I’d like to reserve one double room and a single room. The name’s Finney. That’s F-i-n-n-e-y Thank you.
- Listen to the conversation. Did the Finneys enjoy their stay at the hotel?
Dad: Hi. We’d like to check in, please.
Mom: We have a reservation.
Receptionist: One moment, please. What’s the name?
Mom: The reservation’s in the name of Finney.
Receptionist: One double and one single room for three nights?
Mom: That’s right
Receptionist: Could …sign …
Mom: I’m sorry?
Receptionist: I said 1) ____________
Receptionist: Your rooms are on the third floor.
Dad: Where are the elevators?
Receptionist: Go …
Dad: I’m sorry. Can you repeat that, please?
Receptionist: Yes. Go 2) ____________ the hall, 4) ____________ the breakfast
room, and they’re on the right.
Dad: Good morning. We’d like to check out, please.
Receptionist: One moment, please. I … enjoyed …
Mom: Sorry. What did you say?
Receptionist: I said- 5. _____________?
Mom: Yes, we did, thank you.
- Listen again and write the missing words and phrases.
could you sign in here, please?
through
down
past
I hope you enjoyed your stay.
- Complete the tasks.
- Find three examples of saying “sorry” in the conversation.
- Find another phrase asking for repetition.
- I’m sorry? I’m sorry. Sorry
- What did you say?
- Act In groups of three or four, do the tasks.
- Choose a location and name for a hotel.
- Choose one student to be the hotel receptionist.
The others are tourists.
- Prepare two scenes:
– checking in
– checking out
Ask for repetition
If you don’t understand what someone says:
Be polite. Say: I’m sorry.
Ask for repetition: I’m sorry
Can you repeat that, please?
Phrasebook
Check in
I’d / we’d like to check in.
I/We have a reservation.
The reservation’s in the name of …
Where are the elevators?
Check out
We’d like to check out, please.
Ask for repetition
I’m sorry?
Can you repeat that, please?
Sorry. What did you say?